RAILWAY CUSTOMER SUPPORT

AI Agent Control Room

Total.js coreDemo knowledgeRAGFlow offline
DEMO

This environment demonstrates grounded answers, deterministic routing and safe escalation. Content is illustrative and not official ZSSK information.

TR
Railway support agentReady · Slovak & English
TOTALRAG

Dobrý deň! I can answer questions using verified railway knowledge. Ask in Slovak or English.

Grounded demo · Sources shown with every answer
↵ SendShift + ↵ New line
VERSIONED & AUDITABLE

Knowledge library

Business-managed sources preserve document, section, version and validity metadata.

DEMO CORPUS
ADAPTER ARCHITECTURE

One core, every channel

Channels and data sources connect through stable business contracts without changing the conversational core.

CONVERSATIONAL CORETotalRAGDeterministic orchestration
F
CHANNELFlowStream

Component included

Ready
M
STANDARD APIMCP server

search_knowledge tool

Demo ready
R
RAG PROVIDERRAGFlow

Configurable adapter

Not connected
I
LIVE TIMETABLEIKVC

Read-only SOAP / REST

E0 required
V
DISRUPTIONSVARPIS

Operational data

E0 required
T
INCIDENT DETAILTIF

Deterministic cross-check

E0 required
FLOW ENDPOINTPOST /api/flow/ask/
MCP ENDPOINTPOST /mcp/
HEALTHGET /health/
RECONSTRUCTABLE BY DESIGN

Interaction audit

Each turn records intent, outcome, provider, source IDs and latency.

TimeQuestionIntentOutcomeProviderSourcesLatency
No interactions yet. Use the live demo first.